1. A contract concluded between the Club and Club members
1.1. The club is selling, and the buyer is buying Sports Service for the Club member in accordance with the terms and conditions provided by this Regulation and the contract concluded between the Club and Club member (hereinafter: ″Contract″).
1.2. Club members and their guests can benefit from the services provided by the Club. From the date of signing the contract, all contractual rights and obligations of the Buyer are transferred to the Club member if the latter is an adult. If the member of the Club is a minor, all the contractual rights and obligations of the Buyer belong to the Buyer.
1.3. The contract is valid at the time of signing by the Buyer and payment of the amount prescribed therein. The validity of the contract is activated by the date of activation of the club tariff plan provided therein. The buyer is entitled to activate the Contract before the date specified therein, in which case the date of the activation of the Contract shall be deemed to be the date of first attendance date. In such case, the Club is entitled to alter the Buyer's deadline for payment, by informing him about that.
1.4. The validity of the contract shall be deemed terminated upon the expiry of the term of validity of the contract.
1.5. As a result of using a contract freezing service, the term of the contract is extended for a frozen period of the Contract.
1.6. The freezing of the contract is made by the club member's initiative.
1.7. The current month's freezing is carried out before 15th of the next month.
1.8. Minimum period for contract freezing is 7 (seven) calendar days.
1.9. The maximum number of days under which a contract is to be frozen shall be set in accordance with the term specified in the contract.
1.10. Contract’s freezing does not apply to contracts with the term of 3 (three) and 1 (one) months.
1.11. The club is entitled to change the deadline for payment under the Contract on the basis of an application submitted by the Buyer.
1.12. The early termination of the Contract on the initiative of the buyer is executed on the basis of the application filed by him within 10 working days calculated from the working day following the date of receipt by the Club.
1.13. In the event of early termination of the Contract by the initiative of the Buyer, the basis for calculating the penalty from a contract value is the period between the date of signing the contract and the date of receipt of the corresponding application by the Club.
1.14. The early termination of the Contract on the initiative of the buyer is made through the penalty charged from a contract value.
1.14.1. In the case of contracts with 12, 9, 6, 3 or 1 month validity period, 20% of the application is received within the period from the date of signing the contract until the date of activation of contract, in case of receipt by the Club, (exceptions are loan contracts, in which case there is no money refund before activating)
1.14.2. In the case of contracts with 12 or 9 months of validity, 45% of the application is received from the start of the first (first) month from the date of the activation of the contract, and upon the expiration of the 90th day (ninety) days accrued from the date of the activation of the contract,
1.14.3. In the event of a six-month contract, 45% of the application shall be deemed to have been received by the Club within the period of the 45th day of the application, starting from the first (first) day from the date of the activation of the contract in case of receipt by the Club,
1.14.4. In case of contracts with 3 or 1 month term, 100% of the application is received by the Club from the beginning of the 1st (first) month, calculated from the date of the activation of the contract, until the expiration of the term of contract,
1.14.5. In the case of contracts with 12 or 9 months of validity, 70% of the application from the beginning of 120th (one hundred and twentieth) days calculated from the date of activation of the contract until the 180th (hundred and eighty) days including from the date of activation of the contract in case of receipt by the Club.
1.14.6. In the case of a six-month validity period, 70% of the application is received from the date 46th (Forty-sixth) days from the date of activation of the contract until the date of the 91st (ninety-first) days, calculated from the date of the activation of the contract,
1.14.7. In the case of contracts with 12 or 9 months of validity, 90% of the application from the beginning of 210th (two hundred and tenth) days calculated from the date of activation of the contract until the 270th (two hundred and seventieth) days including from the date of activation of the contract in case of receipt by the Club.
1.14.8. In the case of a six-month validity period, 90% of the application from the beginning of 92nd (ninety-second) days calculated from the date of activation of the contract until the 135th (one hundred thirty-fifth) days including from the date of activation of the contract in case of receipt by the Club.
1.14.9. In the case of contracts with 12 or 9 months of validity, 100% of the application from the beginning of 300 (three hundred) days calculated from the date of activation of the contract until the expiration of the term of contract.
1.14.10 In the case of a six-month validity period, 100% of the application from the beginning of 136 (one hundred thirty-six) days calculated from the date of activation of the contract until the expiration of the term of contract.
1.15. In case of early termination of the Contract by the Buyer's initiative, if the amount actually paid by the Buyer is less than the amount of charged penalty, an extra amount shall not be charged from the Buyer.
1.16. In case of Buyer's any liability to the Club or any violation of the rules set forth in the Club Rules, the Club is entitled to take appropriate action before the termination of the Contract, without any refund of amount.
1.17. The Buyer's signature in the Contract confirms that he has read the terms and conditions of the Contract, the Terms and Conditions of the Club, the Technical Equipment of the Club, the Club's Internal Regulations and undertakes not to violate the Rules laid down in the latter.
1.18. The Buyer's signature in the Contract confirms that the Buyer agrees not to represent a claim to the Club (s) relating to the temporary equipment malfunction, restriction on training grounds, festive non-working days, as well as the closure of the Club for the purposes of implementation of events, renovation, security and other purposes.
1.19. By the Contract, the Buyer give his consent to the Club for the notice of special offers and news. By the Contract, the Buyer give his consent to the Club to develop its personal data in the manner prescribed by the RA Law “On Personal Data Protection”. The Buyer's personal data is used to perform the operations specified in the contract.
2. CLUB RULES FOR ENTERING / RULES OF USE OF GIFT CARDS
2.1. Before signing a contract, the Club takes the fingerprint template from the Buyer and provides the buyer with a barcelet/card. The buyer enters the club with his fingerprint and bracelet/card.
2.2. Club member's bracelet / card (hereinafter Bracelet / card) is nominal and can not be sold or used by other persons.
2.3. A member of the club can attend the Club if he / she forgets the Bracelet / Card, using the Bracelet / Card Rental Service.
2.4. The member of the club will be obligated to inform the Club Reception Officer in case of losing the card in order to receive a new one.
2.5. A person who is not a member of the club may enter the Club if:
• He is accompanied by a member of the Club
• is a guest of the club member,
• utilizes Mandarin SPA services,
• is invited by the Club member to Orange Kitchen restaurant,
• is a user of Orange Magic Day offer:
• Has a permission issued by the Club authoritues to enter to the Club.
2.6. To attend a Club with a Gift Card, a Club member must inform the Club Administrator in advance about the person who will be attending the Club with a gift card and the latter shall submit an identification document, as well as for the first time attend the Club with the club's member.
2.7. Gift Card is subject of use only during the term of the Club member contract, to which it is attached, except for the summer months.
2.8. To attend the Club with a Gift Card, the Bracelet / Card is provided for a money deposit, which is returned to the customer when the Bracelet / Card is returned.
2.9. The guest of the club member can attend the club in a free or paid form only with the current club member.
2.10. Other gifts can also be provided by the Club's initiative.
2.11. Children's packages are provided for children aged 5 (five) years old or older until 14 (fourteen) years inclusive. Children under 5 (five) years of age may attend the Club only with the club member parent or an authorized person and can not participate in the club trainings.
2.12. The club's gym is for only 14 years old or older persons.
2.13. The minimum age for participation in swimming group exercises is 5 years. Children under 5 years are allowed to enter the pool only with their parent.
2.14. The basis for determining the club member's age class is solely the date of his birth.
3. Rights and responsibilities of the Club and Club member
3.1. The club member is obliged:
3.1.1. Keep personal hygiene rules.
3.1.2. Wear sportswear suitable for this sport. In the gym wear only the shoes provided for sports and not used outside, and in case of other types of shoes wear overshoes.
3.1.3. Fully compensate the damage caused to the Club property.
3.1.4. Use all the Club equipment and accessories only for their intended purpose.
3.1.5. Save the cleanliness of the Club area. pour the garbage into the bucket provided for the latter and, if the area is dirty, apply to the cleaning staff.
3.1.6. The payments prescribed in the contract of purchase of services make to the reception staff .
3.1.7. Do not disturb other club members and do not create conflict situations (quarrels, insults) with other members of the Club, otherwise the club has the right to limit Club member attendance or terminate the contract with a member of the Club without the return of contract value.
3.1.8. Do not smoke in the club area, nor to be under the influence of drugs or alcohol.
3.1.9. Do not bring food or drink to the club (except for plastic bottle soft drinks) as well as weapons or ammunition.
3.1.10. Do not distribute advertisements and do not post announcements as well as do not engage any kind of commercial activity except for the existence of Club's permission.
3.1.11. Do not enter in the places prescribed for the Club employees.
3.1.12. Leave all the items used by him at the place designated for them.
3.1.13. In the area of the club, except for the shower cabins, do not carry out the process of hair removal, cracking.
3.1.14. Do not bring animal(s) to the Club.
3.1.15. Take a shower before swimming.
3.1.16. In the pool wear only swimwear (not allowed the shorts), as well as a swimming cap, if the hair length is 3 centimeters or more.
3.1.17. Do not jump in the pool.
3.1.18. For hygienic reasons, do not stand barefoot on the floor, make use of the special paper towels.
3.1.19. In case of sitting / rewind anywhere with its naked body sit/rewind on the towel.
3.1.20. In the winter months, as well as in the situations defined by the Club, wear overshoes while entering the Club.
3.1.21. Do not wear outdoors shoes in baby room or remove shoes.
3.1.22. To eat in the club only in the restaurant and outdoor swimming pool.
3.1.23. Do not use honey, soda and other ingredients in Finnish saunas.
3.1.24. To not bring to the club and to not engage by card games or other gambling games.
3.1.25. To park private cars only at the parking place of the Club, move it by the security officer's request.
3.1.26. Leave the club's territory until the end of the time set by the acquired tariff plan.
• Unlimited membership – from Monday to Friday from 07:00 to 24:00 and on Saturday and Sunday from 08: 00-23: 00,
• Limited membership - from Monday to Friday from 07:00 to 17:00 and on Saturday and Sunday 08: 00-17: 00,
• VIP – from Monday to Friday from 07:00 to 24:00, and on Saturdays and Sundays at 08: 00-23: 00, and in case of leaving the club later than at the set time, pay the surcharge provided by the Club .
3.2. The club is obliged:
3.2.1. Provide Club members with the services they have acquired according to the procedure and timeframes set forth in the Contract.
3.2.2. Provide Club Member (s) with Football, Basketball, Volleyball Accessories.
3.2.3. Give table tennis rackets and balls to Club member (s) only during group training, in other cases the Club member (s) may use their own rackets and balls.
3.2.4. Provide pool water for expertise in the manner and timeframes defined by the law, and post the results of the examination in a visible place for the client.
3.2.5. To provide to a Club member (s) by a consultant coach advice free of charge, and on a paid basis, a personal trainer's service.
3.2.6. Ensure at the gym the availability of towels and the opportunity of disinfection of the hands.
3.2.7. Provide a member of the club with complete information about attendance, payment, and liabilities within 10 (ten) business days from the application submitted by him.
3.3. Club member is competent.
3.3.1. Make use of the Club Service (s), if he/she has no liability for any service of the Club.
3.3.2. Invite guests to the club in accordance with the rules.
3.3.3. Take his/her child to the Children's Room on a paid basis, up to 3 (three) years of age and free of charge under the age of 3 (three) years. And if a person is not a member of the Club, he / she can take his / her child to the children's room on the paid basis if the child is up to 3 (three) years old or older than 7 (seven) years.
3.3.4. If necessary, apply to the Club staff for medical treatment and, in case of injury caused in the club, demand for an insurance compensation in the manner prescribed by the Club's partner insurance company.
3.3.5 In case when the club's doctor is obvious that his / her professional abilities and / or available resources are not sufficient to provide adequate medical care to the club member, the doctor will apply to the Ambulance Service if the Club member does not refuse to apply for an Ambulance Service. In case of refusing, the club member shall sign a relevant document.
3.3.6. Transfer the rights and obligations assumed under the Contract to another person for a fee set by the Club.
3.3.7. In case of detection any type of defect in the club, inform the Employee of Club's Reception.
3.3.8. In case of forming a football, basketball or volleyball teams with other members of the Club fix a club attendance schedule for the formed team.
3.3.9. In case of forgetting / losing any belongings in the club, contact the reception staff within 15 (calendar) days to search for in the lost items.
3.3.10. Take part in tournaments and events organized for club members.
3.3.11. Enter the deposit amount on the bracket / card account to make non-cash payments through the bracelet.
3.3.12. Make use of the Inbody test service every 3 months free of charge during the validity period of the contract, and in the rest cases by the paid version.
3.3.13. Invite to a restorant of the club any club member or any other person who is not a member of the Club.
3.3.14. For inquiries or complaints, apply to the service staff or make a registration in the administration posted on the suggestion / complaint box.
3.4. The club is competent.
3.4.1. Limit the training zone, as well as close the Club for events, repair, security and other purposes by informing the Club member beforehand.
3.4.2. Modify the list of team trainings in the Club, their schedule and coaching staff, informing the club member about it beforehand.
3.4.3. Limit the use of Gift Card (s) to provide high quality service for Club members.
3.4.4. In case of breach of this Regulation, take appropriate actions, including termination of the club member agreement without the return of its value.
3.5. The club is not responsible.
3.5.1. For loss of Buyer's personal belongings in the club area.
3.5.2. The harm caused to the health of the Buyer during the training, with the exception of cases when the damage has been caused by a personal trainer during the course of his work due to improper performance of his / her duties.
3.5.3. For the inconveniences caused to the Buyer because of the preventive maintenance of utility services, as well as the disruption of utility systems and the possibility of using a number of services provided by the contract.
This Regulation is subject to change by the Club, informing the Club member beforehand.